FAQ

1. Do you offer free shipping?

Yes! We offer free shipping on all orders — no minimum purchase required.

2. How long does delivery take?

Orders are typically delivered within 12–15 business days after processing.
Processing time is 1–3 business days.

3. Can I return or exchange an item?

Yes. We accept returns within 30 days of delivery as long as the item is unopened, in brand-new condition, and does not affect secondary sales.
For more details, please refer to our Return & Refund Policy.

4. How do I start a return?

Please email us at info@retrohoodie.com with your order number and reason for return.
Our customer service team will guide you through the process.

5. Do you ship internationally?

Yes, we ship to most countries worldwide.
If you are unsure whether we deliver to your area, feel free to contact us before placing your order.

6. Will I get a tracking number?

Absolutely! Once your order has shipped, you will receive a confirmation email with your tracking number to follow your shipment.

7. Can I change or cancel my order after placing it?

If you need to make changes, please contact us at info@retrohoodie.com as soon as possible.
We can only make changes before the order has been processed and shipped.

8. What if I receive a defective or incorrect item?

We sincerely apologize! Please contact us immediately at info@retrohoodie.com with photos of the item you received, and we will make it right.